Privacy policy

Last updated: 21st of August, 2024

Giftrobo.com (also known here as “us,” “we,” and the “Website”) values your privacy and is dedicated to safeguarding it always. This Privacy Policy outlines how we gather, utilize, and protect information on this site. Please carefully read this Privacy Policy. By browsing Giftrobo.com, you understand and agree to the practices, terms, and conditions outlined in this Privacy Policy. You also agree that any disputes, particularly those concerning privacy, between you and Giftrobo.com, its parent company(ies), subsidiary(ies), affiliated companies, principals, owners, board members, employees, contributors, advertisers, sponsors, affiliates, and any partners will be governed by the terms of this Privacy Policy and/or the Terms of Use.

Any new features or tools introduced on Giftrobo.com will also be governed by this Privacy Policy. The most recent version of the Privacy Policy can be found on this page anytime. We retain the right to update, amend, or substitute any section of this Privacy Policy by posting updates and/or changes on our site. It is your responsibility to check this page regularly for updates. Your continued use of or access to Giftrobo.com following the publication of any modifications signifies your acceptance of those changes.

If you do not agree with this Privacy Policy, it is crucial that you promptly cease using Giftrobo.com. Any claims made by you relating to Giftrobo.com and the services provided here will be considered invalid.

We value the security of your personal data on Giftrobo.com and have taken necessary steps to ensure that your information remains confidential and secure.

Our Privacy Policy outlines in-depth details regarding how we collect, use, and disclose your personal information. We adhere to Regulation (EU) 2016/679, commonly known as the GDPR, which safeguards the processing of personal data and its free movement. Before gathering any personal information, we will inform you of our purposes and request your consent. Additionally, the California Consumer Privacy Act (CCPA) may be applicable based on your location, and the rights provided to European Economic Area (EEA) residents are extended to all our users.

What information do we collect and why?

At Giftrobo.com, we gather the following data for specific purposes:

Information Collection:

  • Location.
  • IP address.
  • Date and time of access.
  • Browser details, language preferences, browser software version, operating system, and device type.
  • Hardware information.
  • Data shared with service providers or when reaching out to us.

Purposes:

The data we collect is used for the following reasons:

  • Responding to inquiries and requests for more information from customers, suppliers, or users.
  • Commercial use.
  • Sharing news and promotions regarding our services, such as newsletters, and enhancing, testing, and monitoring service effectiveness.
  • Tracking performance metrics and improving site functionality.
  • Managing user relationships on the platform.
  • Handling queries related to platform usage.
  • Meeting any additional purposes specified when providing information.
  • Complying with legal obligations.
  • Recruitment, application evaluation, and managing employment or contractual relationships.
  • Drafting, negotiating, or finalizing contracts or agreements.
  • Maintaining website or platform security and functionality (logging files).

Legal Grounds for Gathering and Handling Personal Information

The collection and processing of your personal information on Giftrobo.com are done in compliance with specific legal principles, determined by the type of data and how it is gathered. To adhere to data protection laws, we may legitimately handle your personal information based on one or more of the following reasons:

  • Contractual Obligation: Your personal information may be gathered and utilized when necessary to fulfill a contract for providing goods or services.

  • Legal Requirement: We may handle your personal information to meet a legal obligation that applies to us.

  • Valid Interests: In some instances, we may process your personal information based on our valid interests or those of third parties. If we use this legal basis, you have the right to ask for details about these specific interests by reaching out to us.

  • User Consent: Your personal information may be collected and processed based on your consent. Should this be the case, we will seek your consent clearly and unequivocally.

If you have any queries or concerns about the legal grounds for how we gather and handle your personal information on Giftrobo.com, please reach out to us using the email address provided below.

Who will we share your information with?

We recognize the importance of being open about how we manage your information on Giftrobo.com. Therefore, we aim to offer you clear details about who we might share your information with and the circumstances under which we may do so.

Rest assured that we will not disclose your personal details to any third party unless under the following limited circumstances:

  • Legal Requirements: We may need to share your information if it is necessary to comply with a legal or regulatory obligation imposed on us. This includes situations where we are legally mandated to reveal information by a competent court or authority.

  • Prevention of Fraud or Crime: We may share your information when we believe it is essential to prevent fraud or crime. We take proactive steps to safeguard our services and ensure the security of our users and the public.

  • Protection of Rights, Property, or Personal Safety: In certain cases, we may have to share your data to safeguard the rights, property, or personal safety of individuals. This is done to uphold the security and well-being of our users and the wider community.

Furthermore, we collaborate with reliable third-party data management platforms, advertising partners, and analytics partners, which include:

You can click on the links to access the privacy policies of these third parties and learn about how they handle your information.

Please be aware that at Giftrobo.com, we strictly forbid the sale of your personal information to any third party. However, we may share aggregated statistics and data about users of our services with potential partners, advertisers, sponsors, and other reputable third parties. This sharing is done to give insights into our services, deliver targeted ads, or serve other lawful purposes. Rest assured, these statistics and data will not contain any details that could identify you personally.

At Giftrobo.com, we do not participate in selling, trading, or transferring your personal information to external parties. We will only share your personal information with trusted partners and suppliers who require such information to fulfill their specific obligations. For instance, they may need your details to offer our services, gather, store, and process your personal information, choose and display relevant ads, or enhance and optimize our websites and applications. In such scenarios, we ensure that our partners and suppliers handle your information according to our guidelines and in compliance with this Privacy and Cookies Policy, along with any other relevant security measures and regulations.

International Data Transfers

Giftrobo.com operates on a global scale, and we may need to share your personal information with third parties worldwide, as outlined in our Privacy Policy. Please rest assured that no matter where your personal information is sent, stored, or processed, we will take appropriate steps to safeguard your privacy.

If you are subject to the General Data Protection Regulation (GDPR), please be aware that certain service providers mentioned above are located outside the European Economic Area and may not offer the same level of data protection as the European Union. In these cases, we will ensure the security of your data by utilizing suitable safeguards and internationally recognized tools for data transfers, such as Standard Contractual Clauses, in conjunction with any relevant additional measures. To view the details of these Standard Contractual Clauses, you may visit the following link.

Your Entitlements as a Data Subject

Being a data subject, you have specific entitlements concerning your personal data. These entitlements comprise the following:

  • Verification and Access: You are entitled to verify if we are handling your personal data and to request a copy of the data we possess about you.
  • Data Mobility: You have the right to receive a copy of your data in a format that can be easily interpreted by a machine.
  • Rectification and Updating: You can request us to amend or update any personal data we have about you if you believe it to be incorrect or incomplete.
  • Erasure and Limitation: You can ask for the removal of your personal data held by us or request us to restrict its usage.
  • Opposition: You have the right to object to the processing of your personal data based on our valid concerns, public interest, or profiling. Nonetheless, we may demonstrate that we have valid grounds for processing your data that outweigh your concerns, rights, and freedoms, or that the processing is essential for legal reasons.
  • Withdrawal of Consent: In case we rely on your consent to process your personal data, you have the right to retract that consent at any time.

To exercise any of these entitlements, please reach out to us using the contact information provided below.

How do we ensure the protection and security of your Personal Data?

Here at Giftrobo.com, safeguarding the information we collect about you is our top priority. We implement appropriate security measures to safeguard your data from loss, misuse, and unauthorized access, as well as prevent any alterations, disclosures, or destruction of such information. We have implemented strategies to maintain the confidentiality, integrity, availability, and resilience of the systems and services handling personal data, and we are prepared to swiftly restore access to information in the event of a physical or technical incident.

Giftrobo.com utilizes the SSL/TLS protocol to establish secure connections between users and our servers on the internet, encrypting the transmitted information to prevent unauthorized access by external entities, thus enhancing the security of transactions conducted on our platform.

While no organization can ensure absolute information security, particularly data transmitted online, if you suspect that your interaction with us may be compromised (e.g., potential exposure of personal information), please reach out to us immediately.

Data Storage Duration

How long does Giftrobo.com store Personal Data?

We will retain your personal information for as long as necessary or permissible based on the purpose(s) for which it was collected. Our retention periods are determined by the following factors:

  • The length of our ongoing relationship with you and the delivery of our services.
  • Any legal obligations we must adhere to.
  • The necessity of retention considering our legal position, such as relevant statutes of limitations, ongoing legal proceedings, or regulatory inquiries.

For more details about our data retention period or if you wish to request permanent deletion of your data, please reach out to us.

User Responsibility for Accuracy and Truthfulness of Personal Information

Users are solely responsible for ensuring that the information provided through any web forms is accurate and correct, absolving Giftrobo.com of any liability in this regard. Users affirm that the personal information they submit is accurate, valid, and genuine, and they commit to maintaining its accuracy. Users agree to furnish complete and accurate details in the forms they complete.

Giftrobo.com does not accept responsibility for the accuracy of information not generated by itself and credited to another source. Consequently, Giftrobo.com denies liability for any potential damages resulting from the utilization of such data.

We are not held liable for any losses or damages incurred by users due to errors, faults, or oversights in the information provided by Giftrobo.com, provided that said information stems from external sources.

Minors' Data

Per our privacy policy, typically we do not handle minors' data for our service operations. Nevertheless, should a user submit information of individuals under 14 years old (or under 16 for residents of California), they are required to confirm that they have acquired explicit consent from their parents or legal guardians.

Information for Residents of California

This notice is specifically for individuals residing in California and is provided in accordance with California state laws, including the California Online Privacy Protection Act ("CalOPPA") and the California Consumer Act ("CCPA"), found in Cal. Civil Code 1798.100, et. seq. This notice complements our Privacy Policy by outlining your privacy rights as a California resident and providing essential disclosures regarding how we manage the information of California residents, both online and offline.

Over the past year, we have gathered the following categories of personal data from individuals in California: identifiers (such as name, contact details, and device identifiers), information on internet or electronic network activities (such as browsing habits), approximate geolocation data and deductions (such as general location or product preferences). This personal information is obtained directly from users of Giftrobo.com.

For more comprehensive details on the personal data we gather at Giftrobo.com, including the types of information collected and sources, please refer to the "What personal data do we collect and for which purposes?" section above. The purposes for collecting personal data for business or commercial reasons are elaborated on in the same section.

We divulge this information to the types of third parties as specified in the "With whom do we share your personal data?" section above.

Subject to specific constraints and exceptions, the CCPA bestows upon California consumers the right to request details about the categories and specific pieces of personal information we amass, use, disclose, and potentially sell about them, up to two times a year. Individuals in California also hold the privilege to request the deletion of their personal data, decline any potential "sales," and avoid any discriminatory actions for exercising these rights.

We do not trade personal information collected from individuals in California, which includes data of minors under the age of 16, and we commit to not engaging in such activities in the future without offering the opt-out choice.

"Do Not Track" ("DNT") is a privacy setting that users can configure in specific web browsers to convey their preference regarding the collection of data relating to their website visits over time. Given the absence of a legal standard on this matter, we wish to clarify that we do not acknowledge or respond to "DNT" signals.

Individuals in California can submit requests related to their rights by reaching out to us. We will authenticate your request by requesting information that aligns with our records. Users of Giftrobo.com can even authorize a representative to exercise these rights on their behalf, although we will require proof of authorization and may still request direct verification of your identity.

Information for Residents of the European Economic Area (EEA)

If you live in a European Economic Area (EEA) country, you have specific additional rights, including:

  • Access: You have the right to access your personal data.
  • Accuracy: You have the right to ensure that your personal data is accurate.
  • Deletion: You have the right to ask for the deletion of your personal data.
  • Restriction: You have the right to ask for the restriction of further processing of your personal data.
  • Complaint: If there is a misuse of your data, you have the right to file a complaint with a regulatory body in your country of residence.

If you believe that our handling of your personal information on Giftrobo.com breaches data protection laws, you have the legal right to make a complaint to the relevant regulatory body responsible for data protection. Any disputes arising from or relating to this agreement will be settled exclusively by the courts of an EEA member state, such as Latvia.

To exercise any of your rights concerning your personal data, please send a written notice to us using the contact details provided below.

Changes to Our Privacy Policy

We reserve the right to update or change this policy on Giftrobo.com. This could involve adjusting the policy to comply with new privacy laws or updates to current regulations. Any modifications to the policy will be posted on the website. The Controller will make reasonable attempts to inform users about significant alterations.

Contact information

Giftrobo.com
[email protected]
https://giftrobo.com

Last updated: 21st of August, 2024